Shipping policy
Processing Time
- Orders are processed within 1–3 business days.
- We do not process or deliver orders on weekends or public holidays.
- All orders come with a tracking number to help you keep an eye on your package's journey.
Shipping Time
- Free Standard Shipping: Expect delivery within 5–8 business days for all orders.
Important Information
Potential Delays: Delivery might be delayed due to unforeseen circumstances, carrier issues, international customs procedures, or incorrect addresses. If you're experiencing delays, please reach out to our support team at info@modishworld.co.uk for assistance and updates.
Order Cancellation and Modification
24-Hour Window: You have 24 hours from the time of purchase to request modifications or cancellations. Contact us at info@modishworld.co.uk within this timeframe.
Post-Processing: After 24 hours, your order might be processed and shipped, making modifications impossible.
Responsibility: ModishWorld is not responsible for lost packages due to incorrect addresses.
Tracking Your Order
Notification: You'll receive an email notification once your order is processed and shipped.
Contact Us: If you haven't received tracking information, email us at info@modishworld.co.uk for help.
Delivered but Not Received?
- Check with neighbors or household members in case the package was delivered to them by mistake.
- Verify the shipping address on your order confirmation email.
- Contact the carrier directly to inquire about the delivery status and request proof of non-delivery.
- Provide us with the proof of non-delivery to receive a refund.
